When was Panton's English Bookshop
founded?
Panton's English Bookshop was founded by Peter Panton
in 1979 in Milan, Italy.
How can I purchase books or other
items?
That's easy, just put the items you wish to purchase into the cart. Then
choose your delivery method. To submit your order click on "Proceed" and
insert your personal data.
Choose your payment method:
credit card (
VISA ,Mastercard );
cheque
(
send an e-mail for details).
If you choose credit card payment, you will be redirected to the
Banca
Sella server, where your data will be uploaded safely. For each
transaction you will receive an e-mail confirmation. If you pay
COD
you will receive an e-mail confirmation. For delivery outside Italy payment
can be done only by Credit Card (
VISA ,Mastercard ).
How can I get more information about
Panton's English Bookshop?
You can call us from Monday to Saturday (9.30-19.30)
on: +39-024694468, or you can send an e-mail to:
info@englishbookshop.it.
Or you can send us a fax: ++39 02 462185
Can I buy items directly from your
bookshop in Milan?
You can purchase by telephone (++39-024694468), from Monday to Saturday
(9.30-19.30), or you can order by fax +39-02 462185 or by snail
mail: Panton's English Bookshop , Via Mascheroni, 12, 20145 Milano,
Italy.
How can I pay if I purchase directly
from the web site?
You can pay by credit card ( VISA ,Master Card ).
Is it safe to give my credit card
details?
Credit card transactions are completely safe, we deal directly through Banca
Sella . It is the bank that takes care of the transaction and the
data is encrypted.
Banca Sella uses the Payment Gateway using
the latest SSL safety system (Secure Socket Layer), with
cryptography at 128 bit. The buyer inserts the credit card data only from
the very moment when there is a link with the bank server, in other words,
only during a safe link.
At the moment of the transaction, the system behaves in exactly the same
way as a normal POS : a request of authorisation is transmitted
to the bank that emitted the credit card. Following a positive answer the
buying order is confirmed.
How are the goods shipped?
We use a professional mailhouse for all our shipping which guarantees you
the highest level of attention to your orders at all times.
If you're ordering from Italy you should choose either
Express Courier or the Priority Mail .
If you're ordering from any other country you please E-Mail
us for a price.
Express Courier
Delivery to your home or office in one or two days. Please make sure there
is always someone to receive the package. The delivery company will want
a signature.
We cannot ship to P.O. boxes
Priority Mail through the Italian Post Office
The Italian mail guarantees delivery in 24hrs.
Please expect a 3/4 day delivery from when you place your order.
What do I do if I don't get the books
I ordered?
Call our shop from Monday to Friday (9.30-19.30) at: +39-024694468. You
can also send us an e-mail:
orders@englishbookshop.it
.
When can I assert the return option?
For orders exceeding Euro 26,00 (transportation costs excluded) you can
assert your withdrawal rights within 10 days from the date of receipt, returning
the goods to Panton's English Bookshop - Via Mascheroni,
12 - 20145 Milan - Italy, at you own expense, on condition that goods are
in mint shape.
Is there a shop I can go directly
to?
You can find all the items listed on our website at Panton's English
Bookshop in Via Mascheroni, 12 - 20145 Milano, Italy. The shop
is open from Monday through Saturday (9.30-19.30). The phone number is +39-024694468.